We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by HR Knives, LLC or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
We recommend shipping via USPS Priority Mail. All First Class mail items are packaged in a padded envelope, thus fragile items cannot be well protected. In addition, USPS insurance/replacement is not available for items sent via First Class mail. We do not refund/reship items that are lost/stolen by the USPS or other carriers.
Please note: Priority Mail is a postal service class of the US Post Office - it is NOT a 'head of the line' order type for HR Knives. We process all orders in the order received. If you need immediate shipment, please call or e-mail to arrange this service (if available).
Customs: customers are fully responsible for customs clearance of items purchased. Items return by customs refusal will be processed as a return - no shipping charge will be refunded and a restock charge will be applied. Items confiscated by customs will be the sole responsibility of the customer. We do not refund for confiscations.